Skip to main content

Privacy Notice

FrigoLink (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This notice explains how we collect, use, and protect your information when you use our website frigolink.eu.

1. Who we are

FrigoLink is a company registered in Vilnius, Lithuania. We provide digital solutions and services through frigolink.eu.

2. What data we collect

We may collect:

  • Contact details (name, email, phone number) when you reach out to us.
  • Account details if you create an account.
  • Usage data such as IP address, browser type, and pages visited (via cookies or analytics).
  • Payment details (processed securely by our payment providers — we do not store full card details).

3. How we use your data

We use your data to:

  • Provide and improve our services.
  • Respond to your inquiries and support requests.
  • Process transactions.
  • Comply with legal obligations.

We never sell your personal data.

4. Legal basis under GDPR

We process your data based on:

  • Contract – to deliver our services.
  • Consent – where you choose to opt-in (e.g., newsletters).
  • Legitimate interests – to improve security and functionality.
  • Legal obligation – to meet regulatory requirements.

5. Data sharing

We may share data with:

  • Trusted service providers (hosting, payments, analytics).
  • Regulators or authorities where legally required.

6. Data retention

We only keep your data for as long as necessary:

  • Account data – until you request deletion.
  • Transaction records – up to 7 years (for tax/legal compliance).
  • Analytics data – typically 12–24 months.

7. Your rights (EU GDPR)

You have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise your rights, contact us (see below).

8. Cookies

Our website uses cookies to improve functionality and analytics. You can manage cookies in your browser settings.

9. Contact us

If you have any questions about this notice or how we handle your data:

FrigoLink
Vilnius, Lithuania
Email: office@frigolink.eu

If you are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority.

Last updated: April 6, 2025